Georgette Ward-Henry

Client Relationship Team

Before starting at Penguin, Jet had years of experience in a wide variety of roles, including beauty, manufacturing, hospitality, fitness, and social care sectors. After graduating with a double honours degree in Criminology and Sociology from Cardiff University, Jet realized that she enjoyed working in a customer-client environment and had a passion for helping people.

The role at Penguin appealed to Jet because it offers an opportunity to join a company committed to ensuring client satisfaction, which perfectly complements her dedication to providing exceptional customer support and exceeding expectations.

The core values at Penguin resonate deeply with Jet’s personal beliefs. The importance of honesty, prioritizing the needs of clients, promoting clear and transparent communication, and maintaining an optimistic demeanour are all paramount. For her, Penguin’s mission of helping people live their best lives by making smarter financial decisions signifies both success and fulfilment. It exemplifies the team’s collaborative efforts to bring about positive change by empowering individuals to manage their financial futures effectively.

Outside of work, Jet is an avid traveler, always eager to discover new cultures and perspectives. Her adventures around the world have enriched her understanding of diverse cultures and profoundly influenced her outlook on life. When she’s not traveling to new cities, Jet can be found enjoying the local culinary scene, dining at various restaurants, where she loves sampling different cuisines and uncovering hidden gems around town, and also indulging in some retail therapy, where she delights in finding unique pieces and accessories whilst shopping.



1. What’s the craziest thing you’ve done?

A fire walk for charity


2. What’s the best thing you’ve spent money on?

My air fryer.


3. The worst?

Fence paint


4. What’s your favourite book?

Slave Girl by Sarah Forsyth (True Crime)


5. If you’re not working, where will we find you?

Eating out, shopping or on holiday.

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