Client Relationship Team
Melissa is a dedicated professional with a diverse background in Retail, Digital Marketing, Administration, Reception/Front of House, and Customer Advisory roles.
Originally from Eswatini, she relocated to the United Kingdom, where she has honed her excellent customer service skills and developed a strong sense of brand awareness.
Currently a member of the Client Relationship Team at Penguin, Melissa aims to use her knowledge and skills to support both her team and clients, ensuring exceptional service and fostering strong relationships. Known for her friendly demeanour and organisational abilities, Melissa is eager to embrace new challenges and continuously expand her skill set.
Outside of her professional endeavours, she enjoys sewing, reading, creative writing, and watching films – reflecting her creative spirit and passion for storytelling.
Quickfire:
1. What’s the craziest thing you’ve done?
Joining a Vlogging Outdoor explore program. I had to mountain climb, hike and mountain bike while vlogging whole explorations. I must admit I had fun at the end of the program.
2. What’s the best thing you’ve spent money on?
An Overlock sewing machine. I was never a fan of the machine, but after using it every couple of weeks, it made sewing easier and quicker.
3. The worst?
A book because it had a pretty hardcover design. (I never read it)
4. What’s your favourite book?
Complete Guide to Sewing by Reader’s Digest
5. If you’re not working, where will we find you?
At home, crafting and working on passion projects.