Client Relationship Team

Ruby has always had a passion for the Arts and Languages, she relishes learning about and educating herself about different cultures and languages.


Before heading to University to study Set Design, at 18 Ruby travelled across Central America with a charity organisation helping villages with education facilities, water, sanitation, and hygiene. During her time at University, she assisted on several BBC Productions including Luther, Casualty, and Dr. Who. But, as much as she enjoyed the creativity of the industry, she wanted a role with more flexibility for time with family and friends.


Whilst in University, Ruby took a role in Retail as a Customer Service Assistant, it was during this time she realised her enthusiasm and love for working face to face with clients and being part of a bigger team. She then went on to work in a bustling call centre where she was able to hone her skills speaking with a myriad of clients and understanding what it takes to cater to their wants, needs, and how best to help.


Ruby’s positive attitude, love for helping people, and friendly approachable nature puts her in the perfect position to assist the Client Relationship team here at Penguin.



1. What’s the craziest thing you’ve done?

Paragliding was a lot of fun


2. What’s the best thing you’ve spent money on? 

As sad as it sounds, my new Dyson hoover


3. Worst?

I could say my University degree as I’m no longer working in Set Design…


4. Favourite book?

Every Lynda La Plante book


5. If you’re not working, where will we find you?

Either watching a documentary on Netflix or re-watching episodes of Friends

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